F01
HOTPOINT Dishwasher
Urgency
✓ Low
Easy to resolve
Repair difficulty
✓ DIY Friendly
No specialist needed
Diagnosis

What this error means

Water supply fault — the dishwasher is not filling with water correctly

The F01 error means the dishwasher has failed to receive sufficient water within the allowed fill time. It is most commonly caused by a closed or partially open water supply tap, a kinked inlet hose, a blocked inlet filter mesh, or a faulty solenoid inlet valve. Low water pressure at the property can also produce this fault.

⚠️
For information purposes only. Always consult a qualified engineer before attempting repairs. 🔌 Unplug your appliance before any inspection or repair.
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What to try first
Fix time
5–10 minutes
🔧
Difficulty
Anyone
🏠
Appliance
Dishwasher

What you'll need first

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Step-by-step

1
Locate the water supply tap under the sink or on the wall behind the dishwasher and confirm it is turned fully anti-clockwise to the open position
2
Pull the dishwasher forward slightly and check the inlet hose has no kinks, sharp bends, or sections crushed by the machine or under-sink cabinet
3
Turn the tap off, unscrew the inlet hose from the back of the dishwasher and inspect the small mesh filter inside the machine's inlet port
Clean it under running water if blocked with debris or limescale
4
Reconnect the hose securely, turn the tap fully on and run a Quick Wash cycle to test
Diagnostic

Symptoms to look for

  1. Dishwasher starts its programme but does not fill with water
  2. Cycle runs silently for the first few minutes with no water sound
  3. Programme stops very early and displays F01
  4. Fill takes far longer than normal before the wash cycle begins
Step-by-step repair guide

How to fix it

Time 20–35 minutes
Skill Anyone
Confirm the water supply tap is fully open

Find the isolation tap on the cold water supply pipe under the sink or behind the dishwasher. It is typically a quarter-turn lever or straight-slot screw valve. Turn it fully anti-clockwise. If you are unsure whether it moved, close it fully clockwise then reopen fully anti-clockwise.

Water is under mains pressure at the tap. Have a towel ready before loosening any hose connections as water will escape immediately when the seal is broken.
Straighten the inlet hose

Open the under-sink cabinet and trace the inlet hose from the tap fitting to the back of the dishwasher. Run your hand along its full length and straighten any kinks, sharp bends, or sections that have been pinched between the machine and the cabinet wall. Ease the dishwasher out slightly if needed.

Inlet hoses on dishwashers are often shorter and stiffer than those on washing machines — even a moderate bend near the machine connection can halve the flow rate and trigger F01.
Clean the inlet filter mesh

Turn the tap off fully. Fold a towel beneath the hose connection at the back of the dishwasher. Unscrew the hose fitting anti-clockwise — water will drip out as you loosen it. Inside the machine's inlet port you will see a small flat or cylindrical mesh filter. Remove it carefully with tweezers, rinse it under running water and scrub gently with an old toothbrush to remove limescale and debris. Push it firmly back into place, reattach the hose and hand-tighten followed by a quarter turn with pliers.

Never run the dishwasher with the inlet filter removed. It protects the inlet valve from grit and fine debris that would damage the valve seat permanently.
Check the water supply pressure

With the inlet hose disconnected from the dishwasher, point the open end into a bucket and briefly open the tap for 3 seconds. You should see a strong, steady, uninterrupted flow. A weak trickle indicates a supply pressure problem at the property rather than a dishwasher fault — contact your water supplier or a plumber.

Low water pressure is more common in upper-floor flats and in areas with older pipework. A pressure-reducing valve downstream of the stop cock can also restrict flow to appliances.
Inspect and test the inlet valve

With the dishwasher completely unplugged, remove the lower kickplate or toe panel at the front base of the machine (held by one or two screws). The inlet valve is where the hose connects internally — a rectangular solenoid body with an electrical connector on top. Check for corrosion, cracking, or mineral deposits around the valve body.

Only access the inlet valve with the dishwasher fully unplugged from the mains. The solenoid coil carries mains voltage when energised.
Run a test cycle

Reassemble everything, turn the water fully on and start a Quick Wash or Rinse programme. The dishwasher should begin to fill within 60 seconds — you will hear water entering the base of the machine. The programme timer should begin counting down shortly after.

If the machine fills very slowly but does eventually reach the correct level without faulting, the inlet filter needs a deeper clean with a descaling tablet run through an empty cycle.
Did this solve your issue?
Escalation

When to call an engineer

  • Water supply pressure confirmed adequate at the tap but F01 persists after filter cleaning
  • Inlet valve solenoid coil reads open circuit on a multimeter — valve has failed
  • Valve is not opening despite receiving power — confirmed by electrical testing
  • Wiring to the inlet valve is burnt, corroded, or the connector has melted
Common questions

Frequently asked questions

Why does F01 appear even though the water is connected?
The flow rate may be too slow rather than completely absent. A partially closed tap or partially blocked filter restricts the rate of flow enough to trigger the fill timeout even when some water is present.
Can limescale cause F01 on a dishwasher?
Yes — limescale accumulates in the inlet filter mesh and inside the inlet valve seat over time, progressively narrowing the water path. Running a dishwasher descaling tablet every 1 to 3 months helps prevent this.
Is it safe to run the dishwasher after F01?
No — run the checks above first. Without adequate water the dishwasher cannot wash, rinse, or cool its heating element safely.
How do I know if the inlet valve itself has failed?
If the water supply tap is fully open, the hose is clear, and the filter is clean, but the dishwasher still shows F01, the valve solenoid has likely failed and is not opening when energised.

🎯 What is likely causing this fault?

💧
Low/blocked inlet water supply (tap, hose, filter) 50%
💧
Inlet valve restriction or failure 20%
⚠️
Kinked hose / installation issue 15%
💧
Low household water pressure 10%
💡
Wiring / PCB 5%

⚠️ Estimates based on common faults — not a guaranteed diagnosis. Always verify before ordering parts.

🔩

Parts you may need

Enter your model number to filter results to your exact machine

Usually found on a label inside the door frame or on the back panel of the machine.

No model entered
Part Approx. UK Cost Find it
Inlet solenoid valve £10 - £20
Inlet solenoid valve £10 - £20

ℹ️ Prices are approximate. Always check the part number matches your model before ordering. Not sure of your model number? Find out how to locate it here.