OE
LG Dishwasher
Urgency
⚡ Medium
Attend to soon
Repair difficulty
🔧 Competent DIY
Some experience required
Diagnosis

What this error means

Outlet error — the dishwasher cannot drain water from the base

The OE error on an LG dishwasher means the machine has failed to drain within the expected time. This is most commonly caused by a blocked or dirty filter assembly, a kinked or incorrectly installed drain hose, a blocked drain pump, or a foreign object jamming the pump impeller. A failed drain pump motor will also produce this code.

⚠️
For information purposes only. Always consult a qualified engineer before attempting repairs. 🔌 Unplug your appliance before any inspection or repair.
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What to try first
Fix time
5–10 minutes
🔧
Difficulty
Competent DIY
🏠
Appliance
Dishwasher

What you'll need first

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Step-by-step

1
Remove the lower basket and unscrew the filter assembly at the base of the tub — twist the cylindrical filter anti-clockwise to remove it
A blocked filter is the single most common cause of OE on LG dishwashers
2
Rinse both filter parts under warm running water scrubbing all surfaces with an old toothbrush
Food grease and small debris block the fine mesh filter quickly and must be fully cleared
3
Check the drain hose at the rear for kinks and confirm the end in the standpipe is no more than 10 to 12 cm deep
A hose inserted too far creates a syphon preventing proper drainage
4
Replace the filter, run a Quick cycle and confirm whether OE clears
If it does the blockage has been resolved
Diagnostic

Symptoms to look for

  1. Water visible at the base of the tub at the end of a cycle
  2. Dishwasher stops mid-cycle with standing water in the base
  3. Grinding or loud humming from the base of the machine during the drain phase
  4. OE displayed near the end of a wash or rinse programme
Step-by-step repair guide

How to fix it

Time 20–40 minutes
Skill Competent DIY
Prepare the machine

Unplug the dishwasher before any hands-on inspection. If the machine stopped mid-cycle there may be hot water in the base — have a towel and shallow tray ready.

Always unplug the dishwasher before reaching into the filter area. The drain pump can activate without warning if power is present, causing a spray of hot water.
Remove and clean the filter assembly

Open the door and remove the lower basket. Unscrew the cylindrical coarse filter anti-clockwise and lift it out. Then lift out the flat fine mesh filter beneath it. Rinse both under warm running water, scrubbing all mesh surfaces with a toothbrush. LG recommends cleaning the filter after every 10 to 15 wash cycles — a build-up of food grease and debris in the fine mesh is the most common cause of OE by a significant margin.

Pay particular attention to the flat mesh filter — it is the finer of the two and is where grease and small food particles accumulate most densely.
Inspect the sump and pump impeller

With the filter parts removed, shine a torch into the sump cavity. Look for glass fragments, bone pieces, or solid debris blocking the pump entrance. Try to rotate the impeller very gently with a non-metallic implement. It should turn with slight resistance.

Use a torch and check carefully before inserting any implement — broken glass or ceramic fragments occasionally reach the sump and can cause cuts.
Check the drain hose

Pull the dishwasher forward slightly and inspect the drain hose along its full length. Straighten any kinks. The hose end in the standpipe should be inserted no more than 10 to 12 cm — deeper insertion creates a syphon that prevents drainage. The hose should also loop upward to at least 40 cm above floor level before descending to the waste connection.

Check the sink waste trap for blockage — a blocked household drain prevents dishwasher drainage entirely regardless of pump function.
Run a drain test

Refit both filter components and lock them firmly. Replace the lower basket. Plug in and run a Quick Wash. You should hear the pump activate within 60 seconds and water should flow through the drain hose.

If the pump runs with a grinding or rattling noise but produces no water flow, there is still debris in the pump body requiring the pump to be removed.
Did this solve your issue?
Escalation

When to call an engineer

  • Pump impeller will not turn by hand after filter removal — debris in pump or broken impeller
  • Pump motor hums but produces no water movement — motor winding has failed
  • OE returns immediately after filter cleaning and drain hose check
  • Burning smell or scorch marks under the dishwasher near the pump area
Common questions

Frequently asked questions

How often should I clean the LG dishwasher filter?
LG recommends after every 10 to 15 cycles, or at least once a week with daily use.
Can a blocked household drain cause OE on an LG dishwasher?
Yes — if the sink waste or standpipe is blocked, the dishwasher pump cannot force water out regardless of its condition. Always check the household drain before investigating the machine.
What is the anti-syphon loop and why is it needed?
It is an intentional upward curve in the drain hose that prevents dirty waste water from flowing back into the dishwasher under gravity. Without it, waste water can re-enter the machine between cycles.
Is it safe to leave standing water in the dishwasher?
Not for more than 24 hours — stagnant warm water encourages bacteria and mould in the tub and spray arms.

🎯 What is likely causing this fault?

🧹
Blockage (filter, hose, sink spigot) 55%
⚙️
Pump obstruction (debris in impeller) 20%
⚙️
Pump failure 15%
⚠️
Non-return valve issue 5%
💡
Wiring / PCB 5%

⚠️ Estimates based on common faults — not a guaranteed diagnosis. Always verify before ordering parts.

🔩

Parts you may need

Enter your model number to filter results to your exact machine

Usually found on a label inside the door frame or on the back panel of the machine.

No model entered
Part Approx. UK Cost Find it
Drain pump motor £30 - £40
Drain pump motor £30 - £40

ℹ️ Prices are approximate. Always check the part number matches your model before ordering. Not sure of your model number? Find out how to locate it here.