F07
HOTPOINT Dishwasher
Urgency
⚡ Medium
Attend to soon
Repair difficulty
🔧 Competent DIY
Some experience required
Diagnosis

What this error means

Turbidity sensor fault — the water clarity sensor is not reading correctly

The F07 error means the turbidity sensor — which measures how dirty the wash water is so the dishwasher can adjust its programme — is not functioning correctly. This is most commonly caused by the sensor window or the surrounding sump area becoming coated with food residue, grease, or limescale. A blocked filter that prevents water from reaching the sensor, or a wiring fault, are less common causes.

⚠️
For information purposes only. Always consult a qualified engineer before attempting repairs. 🔌 Unplug your appliance before any inspection or repair.
🔗 Affiliate disclosure: This page contains affiliate links. If you buy through them we may earn a small commission — at no extra cost to you. Full disclosure →
What to try first
Fix time
5–10 minutes
🔧
Difficulty
Competent DIY
🏠
Appliance
Dishwasher

What you'll need first

Add all tools to Amazon basket →

Affiliate links — we may earn a small commission at no extra cost to you.

Step-by-step

1
Remove and thoroughly clean the dishwasher filter assembly
A dirty filter prevents clean water from reaching the turbidity sensor and is the most common cause of F07
2
Run an empty 65-degree cycle with a dishwasher cleaning tablet
grease and limescale residue coating the sensor window causes false readings
3
Unplug the machine, wait 60 seconds, plug back in and retry
A full power reset can clear a temporary sensor error
4
Check you are not using too much detergent
Excess suds interfere with the optical reading the sensor uses to measure water clarity
Diagnostic

Symptoms to look for

  1. F07 displayed during the wash or rinse phase
  2. Cycle runs for much longer than normal before completing or faulting
  3. Dishes not coming clean — machine not adjusting wash intensity correctly
  4. Error appears more frequently when using heavily dosed powder or gel detergent
Step-by-step repair guide

How to fix it

Time 20–40 minutes
Skill Competent DIY
Clean the filter assembly completely

Unplug the dishwasher and remove the lower basket. Unscrew the cylindrical filter anti-clockwise and lift it out, then lift out the flat fine mesh filter beneath it. Rinse both under warm running water, scrubbing the mesh surfaces with an old toothbrush. Pay particular attention to the fine mesh — grease and food particles that pass through the coarse filter collect here and prevent properly filtered water from reaching the turbidity sensor.

The turbidity sensor sits in or very close to the sump at the base of the tub. Its optical window must be in contact with clean, particle-free water to give accurate readings. A dirty filter is the most common cause of F07 by far.
Clean the sump area around the sensor

With both filter parts removed, look down into the sump cavity. The turbidity sensor is typically a small rectangular or cylindrical component with a transparent or translucent optical window, mounted in or near the sump wall. Using a clean, damp cloth or a soft toothbrush, gently wipe the sensor window and the surrounding area to remove any grease film, food residue, or limescale deposits.

Only clean the sensor with the dishwasher unplugged. Do not apply strong chemical cleaners directly to the sensor window — use warm water only on the sensor itself.
Run a hot descale cycle

Add a proprietary dishwasher descaler or two tablespoons of citric acid to the base of the tub and run a full 65-degree cycle with nothing else in the machine. Limescale and grease build up gradually on the sensor window and the optical beam it uses to read water clarity becomes progressively more blocked, eventually triggering F07.

This should be done monthly as routine maintenance, particularly in hard water areas. Running the machine regularly on a high-temperature programme also helps prevent grease accumulation around the sensor.
Check the detergent dose

Excess detergent — particularly powder or gel dosed for hard water in a soft water area — produces heavy foam that fills the sensor area with bubbles, blocking the optical reading entirely. After the descale cycle, switch to a dishwasher tablet that matches your water hardness, or reduce your powder or gel dose to the level appropriate for your water softness setting.

Most Hotpoint dishwashers have a built-in water softener with a salt reservoir. If the salt level is low or the softener setting is incorrect for your area, the machine uses harder water than intended — this leads to faster limescale build-up on both the sensor and the element.
Inspect the sensor wiring connector

With the dishwasher unplugged, remove the lower kickplate panel. Locate the wiring connector to the turbidity sensor and check that it is fully seated with no corrosion or moisture on the pins. Disconnect and firmly reconnect it.

Ensure the connector is fully reattached before replacing the kickplate. A half-seated connector produces intermittent F07 faults that are difficult to diagnose.
Run a test cycle

Replace the filter assembly firmly, replace the lower basket and run a standard programme with a normal load. The dishwasher should proceed through each phase — fill, wash, rinse, dry — without displaying F07.

If F07 clears after cleaning but returns within a few cycles, the sensor window has become permanently etched or fogged by hard water mineral deposits and the sensor unit will need replacing.
Did this solve your issue?
Escalation

When to call an engineer

  • Turbidity sensor reads open circuit on a multimeter after cleaning and descaling
  • Sensor window is physically etched, opaque, or cracked and cannot be restored by cleaning
  • Wiring to the sensor is damaged, corroded, or the connector cannot be seated correctly
  • F07 returns within 2 to 3 cycles after a full clean and descale — sensor needs replacing
Common questions

Frequently asked questions

What does the turbidity sensor do in a dishwasher?
It shines a beam of light through the wash water and measures how much passes through. The dirtier the water, the less light gets through. The dishwasher uses this to decide whether extra wash or rinse time is needed and to detect when the water is clean enough to move to the next phase.
Can using too much detergent really cause F07?
Yes — heavy foam fills the sensor chamber with air bubbles which are opaque to the optical beam, making the sensor read the water as completely dirty even when it is clean. This causes the machine to run extended wash phases and eventually fault.
Will a dirty filter cause F07 even if the sensor is clean?
Yes. If the filter is heavily blocked, water in the sump does not circulate properly and food particles can settle on the sensor window directly. Always clean the filter first before investigating the sensor itself.
How often should I top up dishwasher salt?
Check the salt indicator on the control panel monthly. In very hard water areas the reservoir may need topping up every 3 to 4 weeks. Running without salt in a hard water area causes rapid limescale accumulation on the sensor, element, and spray arms.

🎯 What is likely causing this fault?

📡
Dirty/contaminated sensor (grease, detergent film) 50%
📡
Sensor failure 20%
💡
Wiring issue 15%
⚠️
Poor wash conditions (false readings) 10%
📡
PCB 5%

⚠️ Estimates based on common faults — not a guaranteed diagnosis. Always verify before ordering parts.

🔩

Parts you may need

Enter your model number to filter results to your exact machine

Usually found on a label inside the door frame or on the back panel of the machine.

No model entered
Part Approx. UK Cost Find it
Turbidity Sensor £20 - £25
Turbidity Sensor £20 - £25
Pressure Switch £15 - £20
Pressure Switch £15 - £20

ℹ️ Prices are approximate. Always check the part number matches your model before ordering. Not sure of your model number? Find out how to locate it here.