What this error means
Heating circuit fault — the heating element or its control circuit has failed
The E05 error means the heating circuit has not performed correctly — either the element has failed to heat within the expected time, or the control board has detected an abnormal current in the heating circuit. This can be caused by a failed heating element, heavy limescale insulating the element, a faulty NTC thermistor, or a heating relay fault on the control board.
What you'll need first
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Step-by-step
Symptoms to look for
- Door glass feels cold or barely warm during a 60 or 90-degree programme
- Laundry comes out at room temperature after a hot programme
- E05 displayed partway through a wash programme
- Programme runs far longer than the estimated time before faulting
Diagnostic steps
Unplug for 5 minutes, plug back in and run a 60-degree programme with 2 to 3 items. After 15 minutes place your hand flat on the door glass — it should feel noticeably warm to hot. If completely cold the element is not heating.
Add a washing machine descaler to the empty drum and run a full 90-degree empty cycle. In hard water areas limescale coats the element and causes abnormal current draw.
With the machine completely unplugged, remove the rear panel. The element is the U-shaped metal bar at the lower rear of the drum casing with two spade terminals and a small NTC thermistor clipped near it.
Disconnect the wiring from both terminals. Set a multimeter to resistance. Touch one probe to each terminal. A healthy Beko washing machine element reads between 20 and 50 ohms. Zero (short circuit) or OL (open circuit) confirms the element has failed.
Disconnect the NTC connector and test across the terminals. At room temperature a healthy Beko NTC reads between 10,000 and 50,000 ohms. A zero or OL reading means the sensor has failed.
Inspect the wiring loom connecting the element terminals to the main harness. Look for burnt insulation, chafed wires, corroded connectors, or terminals not fully engaged. Disconnect and firmly reconnect each connector.
When to call an engineer
- Element resistance is outside 20 to 50 ohms — element has failed
- Element shows continuity between a terminal and earth — earth leakage fault, replace immediately
- NTC thermistor reads open circuit or zero — sensor has failed
- E05 persists after descaling and full reset — element or NTC must be replaced
Frequently asked questions
What is the difference between E05 and an NTC sensor fault?
Can limescale alone cause E05?
Is an earth fault on the element dangerous?
Can I test the element myself?
🎯 What is likely causing this fault?
⚠️ Estimates based on common faults — not a guaranteed diagnosis. Always verify before ordering parts.
Parts you may need
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Usually found on a label inside the door frame or on the back panel of the machine.
| Part | Approx. UK Cost | Find it |
|---|---|---|
| Beko Heating element | £15 - £35 | 🛒 Amazon UK → |
| Beko NTC thermistor | £15 - £35 | 🛒 Amazon UK → |
| Beko NTC thermistor | £7 - £10 | 🏷️ eBay UK → |
| Beko Heating element | £13 - £20 | 🏷️ eBay UK → |
ℹ️ Prices are approximate. Always check the part number matches your model before ordering. Not sure of your model number? Find out how to locate it here.