What this error means
Drainage fault — the dishwasher cannot empty the water from the base
The E02 error means the dishwasher has failed to drain within the expected time. On Beko dishwashers this is most commonly caused by a blocked or dirty filter assembly, a kinked or incorrectly installed drain hose, a blocked drain pump, or a foreign object jamming the pump impeller. A failed drain pump motor will also produce this code.
What you'll need first
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Step-by-step
Symptoms to look for
- Water visible at the base of the tub at the end of a cycle
- Dishwasher stops mid-cycle with standing water in the base
- Grinding or loud humming from the base of the machine during the drain phase
- E02 displayed near the end of a wash or rinse programme
How to fix it
Unplug the dishwasher before any hands-on inspection. If the machine stopped mid-cycle there may be hot water in the base — have a towel and shallow tray ready.
Open the door and remove the lower basket. Unscrew the cylindrical coarse filter anti-clockwise and lift it out. Then lift out the flat fine mesh filter beneath it. Rinse both under warm running water, scrubbing all surfaces with a toothbrush.
With both filter parts removed, shine a torch into the sump cavity. Check for glass fragments, bone chips, or solid debris near the pump entrance. Try to rotate the pump impeller very gently with a non-metallic implement — it should turn with slight resistance.
Pull the dishwasher slightly forward and inspect the drain hose along its full length. Straighten any kinks. The hose end should be no more than 10 to 12 cm into the standpipe. The hose should loop upward to at least 40 cm above floor level before descending to the waste connection.
Refit both filter parts and lock them firmly. Replace the lower basket. Plug in and run a Quick Wash. You should hear the pump activate within 60 seconds and water should flow through the drain hose.
When to call an engineer
- Pump impeller will not turn by hand after filter removal — debris in pump or broken impeller
- Pump motor hums but produces no water movement — motor winding has failed
- E02 returns immediately after filter cleaning and drain hose check
- Burning smell or scorch marks under the dishwasher near the pump area
Frequently asked questions
How often should I clean the Beko dishwasher filter?
Can a blocked household drain cause E02?
What is the anti-syphon loop?
Is it safe to leave water in the dishwasher base after E02?
🎯 What is likely causing this fault?
⚠️ Estimates based on common faults — not a guaranteed diagnosis. Always verify before ordering parts.
Parts you may need
Enter your model number to filter results to your exact machine
Usually found on a label inside the door frame or on the back panel of the machine.
| Part | Approx. UK Cost | Find it |
|---|---|---|
| Drain Pump | £20 - £30 | 🛒 Amazon UK → |
| Drain Pump | £20 - £30 | 🏷️ eBay UK → |
ℹ️ Prices are approximate. Always check the part number matches your model before ordering. Not sure of your model number? Find out how to locate it here.