E05
Beko Washing Machine
Urgency
⚡ Medium
Attend to soon
Repair difficulty
👷 Engineer needed
Some checks are DIY — complex repairs need a pro
Diagnosis

What this error means

Heating circuit fault — the heating element or its control circuit has failed

The E05 error means the heating circuit has not performed correctly — either the element has failed to heat within the expected time, or the control board has detected an abnormal current in the heating circuit. This can be caused by a failed heating element, heavy limescale insulating the element, a faulty NTC thermistor, or a heating relay fault on the control board.

⚠️
For information purposes only. Always consult a qualified engineer before attempting repairs. 🔌 Unplug your appliance before any inspection or repair.
🔗 Affiliate disclosure: This page contains affiliate links. If you buy through them we may earn a small commission — at no extra cost to you. Full disclosure →
What to try first
Fix time
5–10 minutes
🔧
Difficulty
Professional may be required
🏠
Appliance
Washing Machine

What you'll need first

Add all tools to Amazon basket →

Affiliate links — we may earn a small commission at no extra cost to you.

Step-by-step

1
Unplug the machine and wait 5 minutes for the control board to fully reset
Temporary heating circuit errors occasionally clear with a complete power discharge
2
Run a 60-degree programme and place your hand flat on the door glass after 15 minutes
The glass should feel noticeably warm to hot confirming the element is heating
3
If you are in a hard water area run an empty 90-degree cycle with a descaling tablet
Heavy limescale on the element can cause abnormal current draw that the control board flags as E05
4
If the fault clears temporarily but recurs consistently on hot programmes proceed to the diagnostic steps
Diagnostic

Symptoms to look for

  1. Door glass feels cold or barely warm during a 60 or 90-degree programme
  2. Laundry comes out at room temperature after a hot programme
  3. E05 displayed partway through a wash programme
  4. Programme runs far longer than the estimated time before faulting
Step-by-step repair guide

Diagnostic steps

Time 30–60 minutes
Skill Professional may be required
Test with a hot programme

Unplug for 5 minutes, plug back in and run a 60-degree programme with 2 to 3 items. After 15 minutes place your hand flat on the door glass — it should feel noticeably warm to hot. If completely cold the element is not heating.

Warmth on the door glass but with E05 still displaying suggests an intermittent earth fault worsening with heat — the element should be replaced regardless.
Descale the heating element

Add a washing machine descaler to the empty drum and run a full 90-degree empty cycle. In hard water areas limescale coats the element and causes abnormal current draw.

Run the descale cycle with no laundry and no detergent in the machine.
Access the heating element

With the machine completely unplugged, remove the rear panel. The element is the U-shaped metal bar at the lower rear of the drum casing with two spade terminals and a small NTC thermistor clipped near it.

Only perform this step with the machine completely unplugged. The element terminals carry 230 V during operation.
Test the element resistance

Disconnect the wiring from both terminals. Set a multimeter to resistance. Touch one probe to each terminal. A healthy Beko washing machine element reads between 20 and 50 ohms. Zero (short circuit) or OL (open circuit) confirms the element has failed.

Also test between each terminal and the metal element body. Any reading other than OL here means an earth leakage fault — do not use the machine and replace the element immediately.
Test the NTC thermistor

Disconnect the NTC connector and test across the terminals. At room temperature a healthy Beko NTC reads between 10,000 and 50,000 ohms. A zero or OL reading means the sensor has failed.

Both a zero and an OL reading produce E05 — test both the element and the sensor before ordering parts.
Check element wiring

Inspect the wiring loom connecting the element terminals to the main harness. Look for burnt insulation, chafed wires, corroded connectors, or terminals not fully engaged. Disconnect and firmly reconnect each connector.

Ensure all connectors are fully reattached before replacing the rear panel.
Did this solve your issue?
Escalation

When to call an engineer

  • Element resistance is outside 20 to 50 ohms — element has failed
  • Element shows continuity between a terminal and earth — earth leakage fault, replace immediately
  • NTC thermistor reads open circuit or zero — sensor has failed
  • E05 persists after descaling and full reset — element or NTC must be replaced
Common questions

Frequently asked questions

What is the difference between E05 and an NTC sensor fault?
E05 covers the entire heating circuit. Both a failed element and a failed NTC produce E05. Test both with a multimeter.
Can limescale alone cause E05?
Yes — heavy limescale insulates the element and causes abnormal current draw. A descale cycle is always worth attempting before replacing the element.
Is an earth fault on the element dangerous?
Yes — an element with an earth leakage fault can cause electric shock if the machine is not properly earthed. Do not use the machine if an earth fault is detected.
Can I test the element myself?
Yes — with a basic multimeter and the machine unplugged you can safely test both the element resistance and the earth continuity.

🎯 What is likely causing this fault?

🌡️
Heating element 70%
📡
NTC sensor 15%
💡
Wiring 10%
💡
PCB relay 5%

⚠️ Estimates based on common faults — not a guaranteed diagnosis. Always verify before ordering parts.

🔩

Parts you may need

Enter your model number to filter results to your exact machine

Usually found on a label inside the door frame or on the back panel of the machine.

No model entered
Part Approx. UK Cost Find it
Beko Heating element £15 - £35
Beko NTC thermistor £15 - £35
Beko NTC thermistor £7 - £10
Beko Heating element £13 - £20

ℹ️ Prices are approximate. Always check the part number matches your model before ordering. Not sure of your model number? Find out how to locate it here.