E28
Neff Washing Machine
Urgency
⚡ Medium
Attend to soon
Repair difficulty
🔧 Competent DIY
Some experience required
⚠️
For information purposes only. Always consult a qualified engineer before attempting repairs. 🔌 Unplug your appliance before any inspection or repair.

How serious is the Neff E28/F28 error?

MEDIUM— Flow or water movement issue.

What does the Neff E28/F28 error code mean?

The flow sensor detecting water movement is malfunctioning. Causes include:

  1. Faulty flow sensor
  2. Blocked flow path
  3. Wiring issues

How to fix the Neff E28/F28 error code

  1. Turn off and unplug the machine.
  2. Inspect the flow sensor and hose for blockages.
  3. If no visible problem, call a technician to replace the sensor.

💡 Pro tip: Regular cleaning of inlet hoses and filter reduces the risk of flow sensor faults.

Frequently Asked Questions

Can I fix E28 myself?
Only if a blockage is visible; otherwise, technician replacement is needed.

Will the machine run with E28?
Cycles may be interrupted or incomplete.

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🎯 What is likely causing this fault?

💧
Flow meter failure 35%
🧹
Debris restricting flow meter 25%
💡
Wiring/contact issue 15%
💧
Low water flow 15%
📡
Control fault 10%

⚠️ Estimates based on common faults — not a guaranteed diagnosis. Always verify before ordering parts.

🔩

Parts you may need

Enter your model number to filter results to your exact machine

Usually found on a label inside the door frame or on the back panel of the machine.

No model entered
Part Approx. UK Cost Find it
Flow Sensor £25 - £30
Flow Sensor £20 - £25

ℹ️ Prices are approximate. Always check the part number matches your model before ordering. Not sure of your model number? Find out how to locate it here.