What does the AEG E24 error code mean?
The AEG E24 error code on a washing machine indicates a drainage problem, usually caused by a partial blockage or issue in the drain pump system.
This means your washing machine is unable to drain water properly during or after a cycle.
What causes E24 error?
- Blocked pump filter (most common cause)
- Kinked or clogged drain hose
- Debris stuck in the drain pump
- Blocked household plumbing connection
Anything that prevents water from draining properly can trigger this error.
How to fix the E24 Error
1. Clean the Pump Filter
Locate the filter at the bottom front of the machine.
Unscrew it carefully (have a towel ready for water) and remove any debris.
2. Check the Drain Hose
Pull the machine forward slightly and inspect the hose.
Straighten any kinks and flush it if needed.
3. Inspect the Drain Pump
Look inside the filter housing:
- Remove debris
- Check the pump impeller spins freely
4. Check the Waste Connection
Make sure the hose connection to your sink or standpipe isn’t blocked.
When to Call an Engineer
- The error keeps returning
- The pump is not spinning
- You hear grinding or unusual noises
- The machine won’t drain at all
Frequently Asked Questions
What causes the AEG E24 error code?
The E24 error is usually caused by a blockage in the drain system, such as the pump filter, hose, or plumbing connection.
Is the E24 error easy to fix?
Yes — in most cases, cleaning the filter or clearing a blockage will fix the issue.
Can I still use my washing machine with an E24 error?
No — the machine won’t drain properly, which can leave water inside and stop cycles completing.
Where is the pump filter located?
The pump filter is usually located behind a small panel at the bottom front of the washing machine.
Affiliate disclosure: This page contains affiliate links. We may earn a small commission if you buy through them, at no extra cost to you.