F11
Hotpoint Washing Machine
Urgency
⚡ Medium
Attend to soon
Repair difficulty
🔧 Competent DIY
Some experience required
⚠️
For information purposes only. Always consult a qualified engineer before attempting repairs. 🔌 Unplug your appliance before any inspection or repair.

What does the Hotpoint F11 error code mean?

F11 is a pump control fault, similar to F05 but specifically indicating the control board is not able to communicate with or power the pump correctly. It can indicate a wiring fault between the board and pump, or a pump that has seized and is drawing too much current.

How to fix the Hotpoint F11 error code

  1. First, clean the pump filter as described in the F05 guide — a blocked filter can cause the pump to draw excess current and trigger this code.
  2. Check the drum spins freely by hand. If the machine is jammed, address that first.
  3. Unplug the machine and locate the pump wiring connector (usually a 2 or 3-pin connector on the pump body). Check it is firmly seated and the pins are not corroded.
  4. If the connector is fine and the filter is clear, the pump itself may have seized — test by checking if it hums but does not turn when running a drain cycle.
  5. A replacement pump for most Hotpoint models costs £15–25 and is a manageable DIY job.

Parts you may need

PartApprox. UK Cost
Drain pump or pump wiring harness£14–£28

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🎯 What is likely causing this fault?

⚙️
Pump failure 50%
💡
Wiring 25%
📡
PCB 25%

⚠️ Estimates based on common faults — not a guaranteed diagnosis. Always verify before ordering parts.

🔩

Parts you may need

Enter your model number to filter results to your exact machine

Usually found on a label inside the door frame or on the back panel of the machine.

No model entered
Part Approx. UK Cost Find it
Drain Pump £15 - £25
Drain Pump £20 - £25

ℹ️ Prices are approximate. Always check the part number matches your model before ordering. Not sure of your model number? Find out how to locate it here.